Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Radcliffe | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Radcliffe collects, uses, and protects your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Radcliffe is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Radcliffe, UK. We are the data controller responsible for your personal information collected through our services.

2. Data We Collect

When you use our services, we may collect the following types of information:

• Personal details: Full name, date of birth, address, phone number, and email address
• Health information: Medical history, current medications, weight, BMI, and other clinical data required to safely provide weight loss treatment
• Payment information: Billing details processed securely through our payment provider
• Consultation records: Details of assessments, prescriptions issued, and pharmacist approvals
• Technical data: IP address, browser type, and website usage information collected automatically when you visit our site

3. How We Use Your Data

We use your personal and health information to:

• Assess your suitability for weight loss treatment and issue appropriate prescriptions
• Process and dispatch your medication, with delivery typically completed within 1 working day once approved by our pharmacist
• Maintain accurate patient records as required by GPhC standards and UK pharmacy law
• Communicate with you regarding your treatment, orders, and any follow-up care
• Comply with our legal and regulatory obligations as a registered pharmacy
• Improve our services through analysis of anonymised usage data

Our legal basis for processing health data is the provision of healthcare and medical treatment. For general personal data, we rely on contractual necessity and legitimate interests.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies we may use include:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand site traffic and user behaviour using anonymised data
• Functional cookies: Remember your preferences to improve your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

5. Third-Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary, including:

• Dispensing and delivery partners: To fulfil and dispatch your medication orders
• Payment processors: To handle transactions securely
• Healthcare professionals: Where clinically necessary, such as communicating with your GP
• Regulatory bodies: Including the GPhC and NHS where required by law

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidance. Payment data is retained only as long as necessary for financial and legal compliance. You may request details of our full retention schedule by contacting us directly.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All health data is stored securely and access is restricted to authorised personnel only.

8. Your Data Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information. You may also object to certain types of processing or request that we restrict how we use your data. To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Pharmacy Weight Loss Radcliffe
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We may update this policy from time to time. Any changes will be published on this page with a revised date.